9-1-1 Coordinator

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The Atlantic County 9-1-1 Coordinator's Office is located at the Anthony "Tony" Canale Training Center and can be reached by dialing 609-272-9495.

In an emergency, dial 9-1-1.

Overview

9-1-1 is the universal emergency telephone number that you can dial 24 hours a day for police, fire or emergency medical service. When you dial 9-1-1 your call is routed over special telephone lines to a 9-1-1 Public Safety Answering Point (PSAP) where trained emergency response personnel will determine the type of emergency service needed. Your town determines which PSAP will handle your call.

The address you have given New Jersey Bell when you ordered your telephone service is the address that is used by the 9-1-1 system. The telephone company must have the correct name of the town in which you live and to which you pay taxes in order for 9-1-1 to work quickly and accurately for you.

Dial 9-1-1 immediately when life or property is in imminent danger. Don't wait for someone else to make the call.

9-1-1 is a free call and can be dialed from any home, coin or cellular car phone. In some locations, such as office buildings, it may be necessary to dial an access number (usually the digit 9) to get an outside line before you can dial 9-1-1.

Telecommunicators

9-1-1 calls are answered by trained 9-1-1 telecommunicators. 9-1-1 telecommunicators will ask questions in order to determine the appropriate agencies needed to respond to the emergency. You can help by remaining calm and speaking clearly. Provide the telecommunicator with the following information:

  • Exactly what the problem is.
  • Where the problem is.
  • The phone number you are calling from.
  • Your name and address, if requested.

Additional Resources

9-1-1 New Jersey's Lifeline